You may return any unused items purchased at DOGMA & FETCH within 30 days of the original purchase.
Please note that in order to return an item it must be in original packaging with tags attached, unused and in sellable condition. This means there can not be wear or tear on the item, to include any hair, dirt, stains or smells. You will be able to exchange the product or have a store credit with us that will not expire.
Shipping and handling charges are not refundable.
Special & custom orders are not eligible for returns/exchanges.
All beds, mats, blankets, car seats and clearance items are FINAL SALE. No exchanges or returns will be accepted, no exceptions! This policy has been implemented due to health reasons and dogs’ aversions and tendencies to mark products that have the scent of another animal on them. Additionally, personalized items are not eligible for return.